Last updated November 11, 2026

Privacy Policy

What we collect

When you submit a form on this site, The Royal Home Team collects your name, the contact information you provide (phone or email), and anything you write in the form, such as a property address or what you are looking for. Submitting a form is your consent for The Royal Home Team to contact you by phone or text at the number you provided, including through automated systems. You can opt out at any time by replying STOP to any text message or by contacting us directly.

With each submission, the site also records the page you came from and, when present, the campaign tags in the link you followed (for example, utm_source). This tells us which marketing brought you to the site. The site remembers that first visit in your browser for up to 90 days so a later form submission is credited correctly.

We do not sell or share your contact details with third parties for their own marketing.

How we store and use your information

Form submissions go to our own customer management system, operated by Heritage Homes, the custom builder co-founded by Lori Howard and Dustin Gott. A backup copy of each submission is kept on Cloudflare for 180 days in case of a delivery failure, along with the submission time and IP address as a record of consent. Email is hosted on Google Workspace. We keep your contact information while we have an active or potential client relationship and delete it on request.

Analytics and cookies

Cloudflare Web Analytics counts visits without cookies and without identifying individual visitors. We also use the analytics services listed below, which may set cookies to understand how visitors use the site.

Third-party services

This site uses the following services. Each has its own privacy policy.

  • Cloudflare (hosting, security, cookieless analytics, form backup)
  • Google Analytics (usage analytics)
  • Google Workspace (email)

Your rights

You have the right to request a copy of the personal information we hold about you, to request that we correct it, or to request that we delete it. Email [email protected] with your request.

California, EU, and other jurisdictions

If you are a California resident, the California Consumer Privacy Act gives you specific rights regarding your personal information. If you are in the European Union or United Kingdom, the General Data Protection Regulation gives you similar rights. The contact email above is the way to exercise those rights.

Accessibility statement

This site is built to WCAG 2.1 Level AA. If you encounter an accessibility barrier, please contact us at the email above and we will address it.

Contact

Questions about this policy can be sent to [email protected] or by mail to Keller Williams Premier Realty, 635 Bielenberg Drive, Suite 100, Woodbury, MN 55125.